I must admit that there are many things that confuse me about ACT! because things can be simplified much more.
Case in point: I want to schedule an activity to go to a website and register on it. I already have the weblink in the history tab, but this means I have to leave the Schedule Activity Form, go to the history tab, copy the link, open the schedule activity form again and paste it into the details tab.
There are a total of 9 clicks to open the Schedule Activity form, close it, go to the history tab, open the specific history line(or click, and paste from the preview tab), open the schedule activity form again, click the details tab and then paste it and then close the form.
I propose adding a history tab and notes tab to the tabs in the schedule activity Form and have the compilation of all the histories and notes that are associated with the Associated Companies and groups right there. Have a checkbox next to each list entry so one could add the specific history/note from the sublist of the history/note and have it appear in the details tab appending all the information if more than one checkbox is clicked.
How many clicks will this save? Tons. And lots of confusion navigating the layouts for the info.