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on ‎02-21-2018 04:37 AM

Just to understand ... Why not use Skype, or one of the hundreds of chat ptoducts available?


Mike Lazarus
Act! Evangelist
GL Computing, Australia

GL Computing Facebook Page -
LinkedIN ACT! Fanatics Group -

on ‎02-21-2018 06:48 AM

That is a fair question.


A user may be logged in to ACT but may not have Skype or any of the hundreds of chat products open.


This is a request for a small company and certainly not a larger company that actually has a data center staff.


Hope that helps.  

by Bronze Elite Contributor
on ‎02-21-2018 07:11 AM

Have you looked at this add-on...



by Bronze Super Contributor
on ‎02-21-2018 12:36 PM

Just for reference, Intuit Quickbooks has a chat feature for QBs logged in users. I would think he is references a feature like that. The feature only runs when user is logged into QBs.