When "managing activity types" there should be an up/down button in addition to the "edit" and "delete" buttons. Tjis would give Act! users the ability to set the order in which activity types appear when recording "History."
This was never important to us before but now that ACT! added the non-editable activity type called "Appointment," the "New History" box always opens defaulting to "Appointment." We use the "New History" button hundreds of times per day for recording calls. This has created a lot of extra work for us.