In an environment with a sales team of 2 or more it would be really useful to have a simple way of distributing a filtered version of the Call Lists out on a sales person by sales person basis.
At present each sales person would
a) Have to be logged in to the Act! EMarketing Account to even see the list. This gives them access to the full system which is not a great idea.
b) Have access to the full list. This is, at best, confusing if not detrimental. The idea of the call list is to make it easy for sales people to follow up the "Hot" prospects. For them to have to try and work out which ones belong to them and prevent multiple sales people from contacting the same prospect detracts from the benefit. Although they could Lookup the Call List and then Narrow it via a 2nd Lookup it's still more work than it should be and open to mistakes. So, although the underlying logic of the Call List is really powerful, I think it's fair to say that it's usefulness diminishes once you get above a Single User system.
I propose that having a dedicated "Call List" area filtered by the current Logged In Contact would be a solution to this issue. This area should be visible to all Act! users with Access Rights - this could be controlled via "Add Permissions" in the Manage Users option.
Failing that a "Select User" filter on the current Call List screen would at least be a start.