In Act! for web you can only run letter templates if you're in Internet Explorer. A majority of users are in Chrome and it'd be great to have these features available there as well.
I can't event get letters to run at all.
Very disappointed in Act! right now. I started with ACT! 1 Boy have things changed and not so much for the better. I finally upgraded from act 7 to 17 2 years ago (wasn't happy with changes made from 8 on) and it's been do many issues.
1. after 2 years of working fine, now when I try to schedule and activity series (that I've done for years using Chrome) no it no longer works. I have to go on the "master: and only do it from there. They claim it's a chrome issue.
Never have been able to get a task schedule to actually send a letter.
I don't use IE or Edge but they won't make things work better on Chrome.
So many issues since Sage took over.
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