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by Bronze Elite Contributor
on ‎12-16-2017 04:19 AM

My AEM Bounce Backs are not being registered - there is no tick in the box !!

on ‎12-16-2017 08:50 AM

Did you manually initiate the emarketing updates?  In the top emarketing menu, go to emarketing > Update email campaign history.  Usually this gets most of the data pretty well, although I do occasionally notice some discrepancies, but it will usually get 95%+ bounces and optouts.

by Bronze Elite Contributor
on ‎12-17-2017 01:03 AM

Thanks for the suggestion but I always do it from the e marketing menu so don't know what is wrong.


Maybe someone reading this will be able to help?