I'm a LONG time ACT user (1998) and have always felt it is the best option for customizing your screen and keeping track of leads and clients. The one area I strongly feel the program need improvement on is scheduled notifications options. ACT needs an alternate alarm for meetings and CCalls. The general Alarm for "To Do" "Task" and "Call" is fine but there needs to be a separate alarm for meetings such as on site and conference calls and here is why. As I make cold calls and schedule a followup in a couple weeks, I set an alarm and will in turn call again on that day or preceding days depending on how many I can get done with other interruptions. If I set an appointment for a specific time, it gets mixed into the less important calls. My present solutions is to use Outlook for scheduled meetings/conference calls and ACT for scheduled cold calls. If anyone has a better solution, I'm all ears.