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Verify sender in Emarketing

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Copper Contributor
Posts: 9
Country: USA
Accepted Solution

Verify sender in Emarketing

Version 19. When I try to select the option to send an email campaign, it says The message says the sender profile must be activated. I received the email from ACT! saying the user profile has been activated. I am the only user for this ACT and the only one with permission to use the Emarketing function.


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Accepted by topic author StevenG
‎03-22-2017 04:40 PM
Administrator
Posts: 3,154
Country: United_Kingdom

Re: Verify sender in Emarketing

[ Edited ]

Hi Steven,

 

If this issue is still occurring now, please can you open a support ticket on the following page: http://www.act.com/resources/contact

This way, our technicians will have all the info they need to look into your account and investigate the issue.
Please make sure you select the Email Marketing and Act! emarketing options on the form.

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Highlighted
Solution
Accepted by topic author StevenG
‎03-22-2017 04:40 PM
Administrator
Posts: 3,154
Country: United_Kingdom

Re: Verify sender in Emarketing

[ Edited ]

Hi Steven,

 

If this issue is still occurring now, please can you open a support ticket on the following page: http://www.act.com/resources/contact

This way, our technicians will have all the info they need to look into your account and investigate the issue.
Please make sure you select the Email Marketing and Act! emarketing options on the form.