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Using Older version of Act! with Emarketing

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Tuned Listener
Posts: 5
Country: United_Kingdom
Accepted Solution

Using Older version of Act! with Emarketing

Hey, 

Just want to try clarify some of the improvements on e-marketing.

Are these improvements only available to v19 customers or are they available to customers on older versions like v17 who pay for e-marketing on a monthly basis?  Just need some clarification as I have a customer who doesn't know if she receives these new updates because she is paying for the emarketing service and on an older version.

Cheers,

Gary Preston.


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Solution
Accepted by topic author Preston777
2 weeks ago
Employee
Posts: 13
Country: USA

Re: Using Older version of Act! with Emarketing

Hello Gary,

 

Thank you for the inquiry. The improvements would only be available if they are using the latest version of Act! on premise. If they are using Act! Premium Cloud, then they would be able to see the improvements.

 

Please let me know if there is any further clarification needed.

 

Thanks!

 

Ben Bauks

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Solution
Accepted by topic author Preston777
2 weeks ago
Employee
Posts: 13
Country: USA

Re: Using Older version of Act! with Emarketing

Hello Gary,

 

Thank you for the inquiry. The improvements would only be available if they are using the latest version of Act! on premise. If they are using Act! Premium Cloud, then they would be able to see the improvements.

 

Please let me know if there is any further clarification needed.

 

Thanks!

 

Ben Bauks

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Tuned Listener
Posts: 5
Country: United_Kingdom

Re: Using Older version of Act! with Emarketing

Thanks Ben, that's what I thought but wanted to get confirmation.