Community
Showing results for 
Search instead for 
Do you mean 
Reply

User access to cancel a scheduled send in AEM

Copper Elite Contributor
Posts: 463
Country: United States

User access to cancel a scheduled send in AEM

How can this be that you cannot cancel a scheduled send?

And there is no way to see a queue of what you have scheduled to be send in some future date and time.

 

Wow. another feature missing.

 

What is the process then to cancel a send? There is nothing posted notifying the client on the dashboard about a workaround.

 

-Alanna

Alanna Galiano

Emerging Technologies Inc.

Atlanta, GA 30327
Bronze Contributor
Posts: 1,276
Country: USA

Re: User access to cancel a scheduled send in AEM

I agree with your sentiment.  It's on the list of features we want added.  

Patricia Egen
Certified ACT! Consultant, Trainer, Developer
www.egenconsulting.com
(423) 875-2652

Follow us on:


Visit our Popular ACT Wizards Page Wizards Here!

Administrator
Posts: 4,024
Country: United_Kingdom

Re: User access to cancel a scheduled send in AEM

The cancellation of a scheduled send can be requested by calling support at least 24hrs before the campaign is scheduled to send.

I've previously contacted the dev team about the addition of a visible queue to AEM, they're aware it's a requested feature.