11-21-2016 06:58 AM
We have also been trying to upload HTML templates but they have come out distorted and we never had this problem before.
The templates were created in Dreamweaver and look distorted with colour backgrounds blocked out.
I've attached one of the templates we are having issues with.
11-22-2016 05:40 AM
I've tested uploading your template to Act emarketing and sending myself a test email. This did not produce any distortion when viewed in the online template preview, or when delivered into Outlook.
Here is a link to the uploaded campaign email. Could you show me the problem you are seeing with the email on your end?
11-22-2016 08:09 AM
11-22-2016 09:32 AM - edited 11-22-2016 10:16 AM
If you're having trouble uploading an attachment, try the photos button on the reply page, and choose the screenshot image.
Alternatively you can email this to email@example.com
11-23-2016 03:54 AM
The grey background colour you are seeing in the editor is due to a conflicting style that is defined in your template HTML code. Please remove the reference to the color #CCCCCC in the HTML to resolve this.