10-17-2016 08:31 AM - edited 10-17-2016 08:31 AM
Currently there is no integrated, one-button solution for looking up these 'no-opens' contacts. This would be a good suggestion for our Share Your Ideas board.
10-17-2016 08:40 AM - edited 10-17-2016 08:41 AM
Good suggestion Gary and I have submitted this.
10-26-2016 08:44 PM
Here is my (clumsy) take on it, but how I have been doing it for a while. My understanding is that v19 will include an option to update campaign histories so hopefully this becomes a relic of the past.
It's not pretty, but it works. I recommend adding a custom field called "Mailings" or something similar to every database for tracking a contact's status on if they are opted in, bounced, opt out, do not mail, etc. And I usually track the results within.
2 weeks ago