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The text to be replaced was not found in the swiftpage window (linking survey problem)

New Member
Posts: 5
Country: United_Kingdom

The text to be replaced was not found in the swiftpage window (linking survey problem)

Hello,

 

I am trying to link a survey i created with a template but when i do i am getting the message "The text to be replaced was not found in the SwiftWindow. The text must be whole words"

 

However the text i am trying to replace is simply "click here" but this is not working. Please see picture below:

 

[URL=http://s493.photobucket.com/user/runtone/media/swiftpagesurveytemplate_zps0dc8123e.jpg.html][IMG]htt...

New Member
Posts: 5
Country: United_Kingdom

Re: The text to be replaced was not found in the swiftpage window (linking survey problem)

New Member
Posts: 5
Country: United_Kingdom

Re: The text to be replaced was not found in the swiftpage window (linking survey problem)

 photo swiftpagesurveytemplate_zps0dc8123e.jpg
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: The text to be replaced was not found in the swiftpage window (linking survey problem)

Hello David,

Welcome to the ACT! Community!

 

I see that you are using one of the example templates, can you provide the name of the original template?  I'd like to test using the same template.

 

Have you tried this with another template or set of text (different words or a single word)?

Greg Martin
Sage
New Member
Posts: 5
Country: United_Kingdom

Re: The text to be replaced was not found in the swiftpage window (linking survey problem)

hello the original template is:SurveyBk_Simple

 

and yes i have tried with another template and get the same result unfortunately.

 

thank you in advance.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: The text to be replaced was not found in the swiftpage window (linking survey problem)

I've just tested the function, successfully...  with the same template.

 

Since you received the same error with other templates, I'm thinking it could be the web browser.  Are you using Internet Explorer or a different browser?  If not using IE, open the account in IE and attempt the function. 

Greg Martin
Sage
New Member
Posts: 5
Country: United_Kingdom

Re: The text to be replaced was not found in the swiftpage window (linking survey problem)

hello working with I.E solved it.

thank you kindly.
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: The text to be replaced was not found in the swiftpage window (linking survey problem)

David,
Glad to hear it is working in IE! Thank you for posting the update.
Greg Martin
Sage