01-26-2016 10:12 AM - edited 01-26-2016 10:13 AM
All enquiries should go though the main phone numbers listed at the top of this page. You may or may not get the option to go to the emarketing queue depending on if your phone number was recognised, or you entered your account number. If you think you're in the wrong place when you call gets answered, ask to speak to someone on the Act emarketing team.
01-26-2016 04:27 PM
This is really broke. Had a demo today trying to sell AEM and could not send out a test email. Not cool
01-26-2016 06:23 PM
This is getting pretty ridiculous. Clearly there is more than one person with the issue. Why does everyone need to call in? I have two jobs, and I don't work this one during your "call in" business hours. So is my problem never going to get repaired because I can't call in?
01-27-2016 02:45 AM
01-27-2016 04:22 AM
Gary, I tried to send it to myself last night. It never came through. I got the "Going Going Gone" ACT email saying that my email was successfully sent. But I never actually received the email.
01-27-2016 05:03 AM
01-27-2016 05:26 AM
Nope. Never opted out or anything and nothing in Spam. I have a Test group set up for testing my eblasts that I use all the time, and no one in the group received this one.
01-27-2016 07:08 AM - edited 01-27-2016 07:09 AM
01-28-2016 06:36 AM
01-28-2016 10:02 AM
I just tested it and it is working. Thanks for getting this resolved!