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Template Extension Change Unexpectedly

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New Member
Posts: 18
Country: USA
Accepted Solution

Template Extension Change Unexpectedly

I upgraded to ACT v18 Pro.  all data seemed to convert fine.

Today I wanted to used a word template which I have used since the upgrade to ACT v18,

however, there was an error message and when navigating to the templates folder the

File type was "adts audio". 

 

thanks for the steps to get these many templates to the proper extension using Word 2010.

 

Neal


Accepted Solutions
Solution
Accepted by Gary W (Administrator)
‎01-03-2017 02:52 AM
Silver Contributor
Posts: 1,808
Country: USA

Re: Template Extension Change Unexpectedly

[ Edited ]

The fill association has been changed away from Act!. It's easy to fix.  Just browse to the folder containing your letter templates and right click and choose open with .  Set the default program back to Act!

 

 

 

Here is a short video showing how to fix it.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

View solution in original post


All Replies
Solution
Accepted by Gary W (Administrator)
‎01-03-2017 02:52 AM
Silver Contributor
Posts: 1,808
Country: USA

Re: Template Extension Change Unexpectedly

[ Edited ]

The fill association has been changed away from Act!. It's easy to fix.  Just browse to the folder containing your letter templates and right click and choose open with .  Set the default program back to Act!

 

 

 

Here is a short video showing how to fix it.

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider