08-02-2012 03:03 AM
Swiftpage returns results to Act! as History line items:
That line item will contain the Click results, the Open Results; email Subject and Campaign Number and Date
But - any contact within Act may have had multiple campaigns emailed over the course of a few years.
Is there a simple, and 'reasonable' cost method for performing simple searches such as:
Campaign X with Opens > 0
Slicing and Dicing with Groups, and Keyword Search’s etc is difficult, as even performing (say)
Will result in returns for click=01 for all of the older campaigns.
Any help or advice on add-ons that may help would be appreciated.
08-02-2012 06:36 AM
You can use the Lookup > Advanced > Search on Keywords option to identify your e-marketing blast contacts, here is an example:
Within each blast's history item is the identifier for the blast. The identifier immediately follows the 'Opens=##' option (ex: 'Opens=00, C120620072100'). Each blast will have a specific different identifier.
Perform a keyword search for the specific identifier, setting the search criteria for Type = 'Contacts' and Look in = 'Histories'. After searching; click 'Create Lookup'; you now have identified all of the contacts associated with the blast. To create a Group of these contacts: highlight all contacts in the Contact List > right click in the highlighted area > select Add Contacts to Group.
Note: You'll want to create the Group(s) before using the 'Add to Group' option.
You can further refine your search by including the 'Opens=##' with the identifier (ex: 'Opens=00, C120620072100'). The search is a literal and you will have to be specific with the 'Opens' number, it will not accept criteria such as 'greater than' or 'less than'.