03-07-2012 05:51 PM
I have been running several email campaigns through Swiftpage (ugh...) and I am trying to find a easy way of scrubbing the emails in my databse against my failed/bounced email list. I can generate a csv file of all bounced/failed emails if that helps. Anyone know of a easy way to accomplish this?
03-08-2012 09:16 AM
Welcome to the Sage ACT! Online Community!
Some background: the Marketing Results tab is actually populated based on information kept in a History record.
You can create a Lookup of all contacts that have had a 'Bounce' through Swiftpage by:
- Lookup > Advanced > Search on Keywords
- Narrow down to Contacts and Histories
- Enter the phrase "Status=Bounced"
- Click 'Find Now'
- Once results have populated, select "Create Lookup"
From the Contact List view, there are several options for manipulating the contacts.