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Removing Failed Emails

New Member
Posts: 1
Country: USA

Removing Failed Emails

I have been running several email campaigns through Swiftpage (ugh...) and I am trying to find a easy way of scrubbing the emails in my databse against my failed/bounced email list. I can generate a csv file of all bounced/failed emails if that helps. Anyone know of a easy way to accomplish this?

 

Thanks!

 

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Removing Failed Emails

Hello Youngb5555,

Welcome to the Sage ACT! Online Community!

 

Some background:  the Marketing Results tab is actually populated based on information kept in a History record.

 

You can create a Lookup of all contacts that have had a 'Bounce' through Swiftpage by:

- Lookup > Advanced > Search on Keywords

- Narrow down to Contacts and Histories

- Enter the phrase "Status=Bounced"

- Click 'Find Now'

- Once results have populated, select "Create Lookup"

 

From the Contact List view, there are several options for manipulating the contacts.

 

Greg Martin
Sage