10-18-2017 09:20 AM
I sent my emarketing template from act to the mail tester website as suggested in the ACt 30 deliverability tips article and it came back stating that the email did not contain a Message-ID header.
Here is the message:
SpamAssassin Rule: MISSING_MID
Standard description: Missing Message-Id: header
The message does not contain a Message-Id header. The relevant standards specify that mails should have Message-Id headers. All properly written Mail User Agent (or Mail Submission Agent) software is expected to add a Message-Id header.
This suggests that the mail was sent by badly-configured mailout software rather than by a normal email client.
The default scores for this rule can be found in the online list of tests.
The Message-Id header is detailed in RFC 2822 sec 3.6.4.
Why does the Act emarketing template builder not have a Message-ID?
10-18-2017 09:29 AM
Did you send the test email to the service by using the 'quick test' feature within the AEM template builder? Or did you send it 'formally' through your Act! database by adding the mail testing service as an Act! contact record?
I suggest trying the latter, as the emails are handled differently when they are sent through the AEM panel in Act!. I haven't tested it myself to see if the message-id is included or not, but I am interested to hear if it makes a difference.
10-18-2017 09:33 AM
10-18-2017 11:14 AM
Currently there is not a way change the status of the Missing Message ID with Act! Emarketing templates.
However, it hardly lowers the score of the send.
10-18-2017 11:16 AM