11-05-2014 05:30 AM
In the Lead Capture extended form, there is a field for Last_Name.
When the last name has more than one word, for example the last name "van Gemert", only the word "Gemert" is entered back into Act! when you choose Get Leads.
Not the full last name is picked up in Act!
This is unacceptable, because the information is incomplete.