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Lead Capture LastName

Copper Super Contributor
Posts: 195
Country: Netherlands

Lead Capture LastName

In the Lead Capture extended form, there is a field for Last_Name.

When the last name has more than one word, for example the last name "van Gemert", only the word "Gemert" is entered back into Act! when you choose Get Leads.

Not the full last name is picked up in Act!

This is unacceptable, because the information is incomplete.

Inge van Gemert
ACT! Certified Consultant
The Netherlands
Posts: 4,041
Country: United_Kingdom

Re: Lead Capture LastName

I've just tested this for a new extended form with surname "Van halen" and it imported correctly. I used the link instead of embedding the code.

I'm using v17.2 Premium