08-21-2019 06:42 AM
Can anyone help me with adding a merge tag in AMA? The only options I see available are company name, address and copyright. I want to be able to address people individually using "first name".
08-22-2019 07:25 AM
The Template you are editing is not a "final" one. It is firstly a "global one". You have to set up a campaign, then "link" the global template to that campaign.
If during the campaign setup you were able to select a Group from your ACT database as the campaign data source, you will then be able to edit (this now being a "specific" template, bound to a campaign) again and add fields from your source ACT! database.
Found this through my own tedious testing as this is not documented anywhere...