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Email not uploading my templates

Copper Contributor
Posts: 31
Country: USA

Email not uploading my templates

I am in the emarketing and suddenly any time I try to upload a template I get a error message saying

 

"An error has occurred importing your template.  Please Try again."

 

It doesn't matter what template I am trying

 

I've been getting this problem since last Friday.  Why can I not upload the templates.  I am going on vacation tomorrow and have to have all of my eblasts set up for the next 2 weeks.

 

 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Email not uploading my templates

Hi deeaamon,

 

Are you still unable to upload any templates?

 

What file format have you saved the templates in? They should be .HTML files.

If you send me PM with the template attached, I can test it out on my end.