09-26-2017 06:54 AM
All very confusing so looking at the attached document why doesn't the AEM op out box get checked?
Even downloaded the opt outs and only 2 came up out of a database of 1000's and yet I know people who have opted out.
If this should get checked can someone explain how please.
09-26-2017 07:53 AM
01-18-2018 12:31 PM
When we go to update the email campaign history, how many of our email blasts do we have to click on. What if someone opted out from an email blast which was sent a year ago?
01-22-2018 02:20 AM
01-22-2018 02:55 AM
01-22-2018 03:15 AM
When I go in and try and update campaign history the system freezes and it won't do anything. Support couldn't see an issue with this but it just doesn't update. We need to understand then why this happens and cannot see anyone having opted out of emails either which I find rather unlikely. Maybe you can take me though this again?