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Cannot Connect

Accepted Solution Solved
New Member
Posts: 18
Country: United_Kingdom
Accepted Solution

Cannot Connect

Hi,

 

Anyone else getting "Sorry to keep you in the dark, but we cannot connect to the Act! emarketing service at this time." etc. I have logged out and back into Act but still the same.

 

Best regards

 

 

Norman


Accepted Solutions
Solution
Accepted by Gary W (Administrator)
‎02-24-2016 08:22 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Cannot Connect

Hi Norman,

Please try clicking on the Emarketing menu and clicking 'Log Off'. Then from the same menu, click 'Log On', and try again.

View solution in original post


All Replies
Solution
Accepted by Gary W (Administrator)
‎02-24-2016 08:22 AM
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Cannot Connect

Hi Norman,

Please try clicking on the Emarketing menu and clicking 'Log Off'. Then from the same menu, click 'Log On', and try again.
New Member
Posts: 18
Country: United_Kingdom

Re: Cannot Connect

Hi,
That did the trick! Good to know. Thank you

Best regards

Norman
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Cannot Connect

No problem!
Sorry for the inconvenience.