10-31-2017 10:41 AM
In 20, if your text ribbon is not showing or you get a script error when you edit a text block the workaround is to click on a different text block then the one you want to edit first and then the text block you want to edit. I would also recommend building the entire layout before starting to edit text because you may want to minimize the number of times you go back and forth between edit text mode.
Another alternative is go aem.spsend.com in Chrome, Firefox, or Edge and edit the template through there.
10-31-2017 03:24 PM
Doing the workaround still doesn't pull up the text block but only lets you highlight and edit text without the text block.
10-31-2017 04:20 PM - edited 10-31-2017 04:21 PM
I have seen the Text Ribbon hanging out up top on tall templates and I need to scroll up.
Maybe that can help?
10-31-2017 06:01 PM
11-01-2017 12:10 AM
Stephen - It's a workaround only - we need it fixed within the Act! emarketing view - that's the whole idea, not to go to the external browser.
11-01-2017 07:02 PM
11-01-2017 11:43 PM
Terry - I believe it has been reported but I don't know what the defect # is. How can we find out?
11-02-2017 08:30 AM