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AMA template formatting not holding for Outlook desktop recipients

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Tuned Listener
Posts: 10
Country: United States

AMA template formatting not holding for Outlook desktop recipients

- Act! Version 22.0.205.0, Update 4

- Microsoft Outlook, Professional Plus 2016

- Windows 10 Pro

 

Emails are not arriving to Outlook Desktop users as designed.  multiple columns formats are stacking on each other like it's a mobile format but it's on a giant screen.  And also bars of color aren't holding their preset email width formatting the colors just run all the way to the edge of the outlook email window.  I searched this community and didn't see anyone else having this problem.  I know similar things can happen with Mail Chimp emails, but they suggest HTML code that might resolve it.  Since no one was talking about it i wanted to bring it up.  Would love some help!

THANKS

 

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