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AMA - Merge Tags

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New Member
Posts: 4
Country: Australia

AMA - Merge Tags

Is there a way you can create multiple merge tags with separate company addresses? As an example I work for a multi-national and run campaigns for separate markets, and obviously want to change the address to reflect each market. Is there a way to do this without having to manually update the company address each time (which will then cross over showing a Canadian address to an Australian recipient).  

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Platinum Elite Contributor
Posts: 14,732
Country: Australia

Re: AMA - Merge Tags

You could create a separate user with the Canadian address and send from that for the Cad users.

 

O use a separate template with different options.

 

 

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New Member
Posts: 4
Country: Australia

Re: AMA - Merge Tags

Hi Mike,

 

So the company address details are linked to the user, not the "parent" business account? If the overseas based users change the contact details, will that only change the campaigns they send out?

 

Cheers

 

Mitch

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Platinum Elite Contributor
Posts: 14,732
Country: Australia

Re: AMA - Merge Tags

Oh, you mean the footer info
Do you need to use the same Campaigns for multiple countries?
Or is it ok to have different campaigns (probably better for the different spelling)?

If different campaigns is ok, try just typing the info instead of using the Merge Fields? Let me know if that works for you.
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Copper Contributor
Posts: 9
Country: India

Re: AMA - Merge Tags

You can create a different template to send it to the users from Canada and still different for Australian users.

 

All you have to do is create a template for Canadian users and then copy that template to create one for Australian users.

 

 

I hope this helps!

Regards.

Apps4Rent | o365CloudExperts

 

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Platinum Elite Contributor
Posts: 14,732
Country: Australia

Re: AMA - Merge Tags

For what it's worth, I've added a feature request to be able to merge fields from the My Records of the user set as the Record Manager for the Contacts.

 

If this gets approved, it would be a fix for you and significantly improve the power of the product... No promises.

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New Member
Posts: 1
Country: USA

Re: AMA - Merge Tags