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AEM issues this morning

Copper Super Contributor
Posts: 142
Country: USA

AEM issues this morning

AEM keeps locking up when I try to change fonts from the text editing toolbar.

AEM will not save a template even though it says the template is saved.  When I pull the template up again, it doesn't have the latest edits.

AEM will not upload images.  Acts like it is but it isn't.

 

Have tried two different browsers - Chrome and Firefox.  Doing all this in both.

 

Thanks.

 

 

Thanks!

Leanne Evans
sosoftsol@gmail.com
Employee
Posts: 372
Country: USA

Re: AEM issues this morning

Hello,

As a test,can I ask you see if the first two issues appear on a brand new template
For images not uploading, is it possible to upload if you create a new category for picture

Thanks

Carl

 

Carl Mag

Act! Support


Customer Success & Support Team

 

Highlighted
Copper Super Contributor
Posts: 142
Country: USA

Re: AEM issues this morning

Copied a basic template and edited with added image and changed font from text tool bar.  Did not lock up.  

Saved edits.  Went back to Template Menu and pulled it up.  Edits were saved.

 

The email template I was working from that is having problems is a copy of template (saved and renamed) from about a month ago.

 

Hope this gives you some information to help me resolve the issues.  I really need to finish this email template for my client.

 

Thanks.

Thanks!

Leanne Evans
sosoftsol@gmail.com