01-05-2016 06:10 AM
First issue I continue to have is that it gets an error that AEM Is not available while she is logged in to both her hosted.act.com database and AEM.
"We cannot connect to Act emarketing at this time" is a repetitive error. Checked all her settings on her machine. I can log in to her database from 3 different machines and get the same error pop up. At first I thought perhaps the site was down.......
Second issue is theSchedule send at a later date and time - i cannot even tell what is in the Queue. This is so frustrating and nearly impossible to support this customer who was using SPE with little issues. What a pain in the butt.
01-06-2016 03:33 AM
01-08-2016 08:19 AM
Well I did do the logoff/login but it continues to respond that I have not logged in.
Sorry, just a huge time sucker on this issue that should not be the case.
oh and I did try 3 different browsers, IE, Fox, Chrome and was about to to download Opera and try that too.