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ACT Email Marketing - Cancel Scheduled sends

New Member
Posts: 1
Country: USA

ACT Email Marketing - Cancel Scheduled sends

Does anyone know how to cancel a scheduled send from ACT Email Marketing?  Not from Swift Page but from ACT EMail Marketing?

Administrator
Posts: 4,024
Country: United_Kingdom

Re: ACT Email Marketing - Cancel Scheduled sends

Hi autopaint,

 

There is no user accessible option to cancel a scheduled send.

Please contact us by phone or raise a ticket to enquire about cancelling a scheduled send.

Employee
Posts: 98
Country: USA

Re: ACT Email Marketing - Cancel Scheduled sends

Hi,

Scheduled sends for Act! emarketing can only be cancelled by support and must be requested no less than 24 hours in advance of the time the campaign is scheduled to send.

You can request this by contacting support at 877-228-8377
Copper Super Contributor
Posts: 29
Country: USA

Re: ACT Email Marketing - Cancel Scheduled sends

Will the dev team think about releasing this to users? Seems like a valuable feature....especially if you don't have to wait for your call to be answered by a support rep....

Administrator
Posts: 4,024
Country: United_Kingdom

Re: ACT Email Marketing - Cancel Scheduled sends

Hi dimstersf,

 

That would make a great suggestion for the Share Your Ideas board.