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emails wont attach to act

New Member
Posts: 1
Country: USA

emails wont attach to act

HI - Im having a problem with Pro version 16.1, outlook 2013 OS=windows 7 sp1.  In the add-ins in outlook there is an act set of tools to add the email to the contacts history. The pop up window appears to select the act account to atttach it to. I select the contact and hit ok and it does not attach it to teh contact.  I've tried rebooting the software, rebooting the os.  I h ave noticed that status of attached messages tool is no longer in the windows tray.   The only add-in items that are disabled in outlook are PDFMOutlook and windows search email indexer,  THe items that are inactive are Microsoft access outlook add-in for data collection and publishing and Microsoft VBA for outlook addd-in.  The act outlook addin is active - location: mscoree.dll.   Any ideas on how to restart the small program that was in the tray that attached the email to the contact?