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Unread Posts aren't saving as being read

Nickel Contributor
Posts: 175
Country: USA

Unread Posts aren't saving as being read

This has been going on for a week or two now, but the unread posts aren't saving as being read. I've viewed the same posts multiple times (one of which is my own) because the forum keeps marking them as unread for me. Is anyone else having this issue?

Bronze Super Contributor
Posts: 1,542
Country: United_Kingdom

Re: Unread Posts aren't saving as being read

Same for me too. What is going wrong?

David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Bronze Super Contributor
Posts: 2,923
Country: USA

Re: Unread Posts aren't saving as being read

Elise would be the point person to inquire about this matter. Will send her an email and ask her to investigate.
Best Regards,
Terry Williams
TMW Consulting
Sacramento, CA
tmwilli@tmwconsulting.net
916 396-4302
Moderator
Posts: 719
Country: USA

Re: Unread Posts aren't saving as being read

Hello all!

 

As much as I would love to be able to help with this, this would actually be Gary's wheelhouse. I will email him and let him know what's up. 

 

Thanks for letting us know Smiley Happy

Elise O'Pry
Swiftpage
Visit our knowledgebase at http://kb.act.com
Administrator
Posts: 4,024
Country: United_Kingdom

Re: Unread Posts aren't saving as being read

Hi All,

Yes this is an issue that's currently being investigated by the forum software providers. I logged the issue with them last Friday, and they initially resolved the issue, but it has since returned as you've correctly noticed. I'll post any updates I receive.

I'm sorry for the inconvenience.