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URGENT! Please change account username from email to new user name...

New Member
Posts: 2
Country: USA

URGENT! Please change account username from email to new user name...

I mistakenly used my email address as my user name when creating this account.

 

Now this is public info displaying my email address to all reading my post.

 

Your tech support and I can NOT find how to change user name info, or delete an account or post.

 

I would like to remove the original post "Act 2012 Connection Screen BUG!" so that my email does not show.

 

Then please reset my user name.

 

So I am reaching out to you her for immediate help!

 

Please change my user name to be: msantala

 

I would appreciate a notification asap to confirm this is being handled promptly.

 

Mitch

Copper Elite Contributor
Posts: 616
Country: USA

Re: URGENT! Please change account username from email to new user name...

Hi Mitch,

 

You're all set.  Please see the private message I just sent to you.  You can access it by clicking on the small grey envelope located just under the search button in the upper right corner of the community.

 

Thanks,

 

Tawny

New Member
Posts: 2
Country: USA

Re: URGENT! Please change account username from email to new user name...

Hello Tawny,
I need help with changing the portal user name as well. I did not realize it would be the portal user until I saw it. If you could help me I would be deeply indebted.

Wendy
Copper Elite Contributor
Posts: 616
Country: USA

Re: URGENT! Please change account username from email to new user name...

Hi Wendy,

 

I just sent you a private message that you can retrieve by clicking on the small envelope icon located under the "search" button on the upper right side of the community, just under the Napkin Mike banner.

 

Thanks,