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Show all friends link broken

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Show all friends link broken

When I click "Show All Friends" it bring up URL:

http://community.act.com/t5/notes/privatenotespage/tab-name/friends

 

With this error:

The message you are trying to access has been deleted. Please update your bookmarks.

 

Friends Tab in the PM area does the same.

Copper Elite Contributor
Posts: 616
Country: USA

Re: Show all friends link broken

Hi Mike,

 

Thanks for reporting this issue.  I have not been able to re-create this issue myself in IE, Safari or Firefox browsers. I have opened a case with our software provider regarding this (case #2386 for your reference).

 

I'll let you know when I have an update.

 

Thanks,

 

Tawny

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Show all friends link broken

Possibly it's the number of Friends I have?

 

I'm running Firefox 3.08

 

Happy to give my login details off-line if you like.

Copper Elite Contributor
Posts: 616
Country: USA

Re: Show all friends link broken

Hi Mike,

 

I wanted to give you an update on this -- Lithium is testing now and is trying to determine the issue.  Might be a permissions thing, but they haven't yet figured it out.  I'll continue to update as I hear from them.

 

Thanks,

 

Tawny

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Show all friends link broken

Ta... if it doesn't happen for others, maybe some limit on the number of Friends?

 

Can they replicate it?

Copper Elite Contributor
Posts: 616
Country: USA

Re: Show all friends link broken

Hi Mike,

 

I just got an update from Lithium.  They don't know for certain still what is going on, but they'd like you to try something.  I'm sending you a PM with instructions.  Please give it a try and let me know if it works.

 

Thanks,

 

Tawny

Platinum Elite Contributor
Posts: 14,384
Country: Australia
Copper Elite Contributor
Posts: 616
Country: USA

Re: Show all friends link broken

Too bad.  Thanks for the response Mike.  Back to the drawing board.  I'll keep you updated.

 

Thanks,

 

Tawny