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SAGE ACT Pro 2103

New Member
Posts: 1
Country: United_Kingdom

SAGE ACT Pro 2103



After trying to update Pro 2013 on this hosting computer, I've the message:

Resolution dependancy - Object referencenot set to an instance of an object.


Strangely, I can't access ACT on this computer but the other two users still can?


I've seen hot fixes for 2012 but not 2013. Can I use the 2012 hot fix or should I just reinstall.


If I reinstall and back up the data on the other machines as a precaution - when I reinstall

will the database still be there? There are no preferences set on our ACT by the way.


Thanks for your ideas.








Bronze Super Contributor
Posts: 1,654
Country: United_Kingdom

Re: SAGE ACT Pro 2103

[ Edited ]

Hi Matt,

I'm a UK Act! consultant and can probably help you.

Please contact me on Saturday using my email/mobile below.

Kind regards,

David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318