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Repeated password reset

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Copper Contributor
Posts: 33
Country: United_Kingdom

Re: Repeated password reset

And again this afternoon.......same password, same reset.....(I came online to post about another topic and thought I'd have a look to see if there is a fix yet - obviously not......)

 

Was hoping with change of ownership of ACT! somebody might fix this.....

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Copper Contributor
Posts: 33
Country: United_Kingdom

Re: Repeated password reset

Still nobody having a look at this problem? Two password resets this morning to log into this forum.......

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Copper Elite Contributor
Posts: 616
Country: USA

Re: Repeated password reset

Hi Ian,

 

Sorry I missed your first post.  I'm here to help triage what's happening with your login. I'll sent you a private message to get to the bottom of this and make sure you're logging in successfully. You are the only person to bring this to our attention. If anyone else is experiencing login issues, please let us know here, and if you can't login to post, please send an email to

actcommunity@squad.cc.

 

Thanks,

 

Tawny

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Copper Contributor
Posts: 33
Country: United_Kingdom

Re: Repeated password reset

This seems to be something to do qith my Act forum account. I say that because I have had 2 new PCs since and I get the same problem on every one of my PCs.

Maybe I need to set up a separate account.

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Copper Contributor
Posts: 33
Country: United_Kingdom

Re: Repeated password reset

I've solved the probem by setting up a new forum account username Actwright. If I sign out and sign into Actwright there is no problem. If I sigh out and sign into Arkwright, the forum server does not accept the password. I've tried both accounts a number of times on the same PC and in the same browser window. So clearly the problem is not at my end - it's something at the server end.

Anyway, I'll abandon the Arkwright account since the Actwright one doesn't have the same probem - just to let you know in case it helps track down the problem for others.

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New Member
Posts: 2
Country: USA

Re: Repeated password reset

I'm not surprised.  Maybe they will get sued.  chapter 11 and everyone loses their 401(k).