Showing results for 
Search instead for 
Do you mean 

Need some Help

New Member
Posts: 4
Country: United States

Need some Help

I am using ACT 2011 Pro.  In the past, i have experienced problems with database access after a Windows update.  That happened again today.  I have been able to re-install, move to a new machine or other patch work fix.  Nothing seems to work this time.  Are the new owners of ACT providing patches for these problems with their software?  I did not see anything specific.


Last time i asked for help, the rep asked me for a problem reference for this kind of problem that was fixed.  I never heard back. My business is my life.  I feel abandoned.


I hope someone can suggest some fix i can use to get me back up.


Thank you for your time reviewing this email.

Copper Super Contributor
Posts: 94
Country: USA

Re: Need some Help

Please call or email me. It is very hard to pinpoint in this description exactly what the problem may be. It may actually be necessary to re-install Act!, though that's normally a final option, but it can often repair underlying files.
Twelve/Three Marketing, Inc.
Act! Certified Consultants
......Stephen Boulden
Twelve/Three Marketing, Inc.
P: 716.837.5727 x104