11-03-2014 12:26 AM
I have had ACT PRO for a couple of years and loved it at first.
I upgraded (and was charged full price for new installation with very little changes , most annoying really) and have found the system has been very glitchy: for example I would enter new client details and all the information would vanish – poof – gone; with the system returning me back to client #1 and me having to start the process all over again!
I bought swiftpage marketing - of which I stopped using due to not being able to send information, system not linking up and then kicking me out of ACT!
I have now lost connection to emails and have no access to the help pages that show nothing but an empty frame?
I contact the help line with promises of return calls and nothing comes of it - or I talk to someone with very poor English and end up having communication problems.
I sent a lot of my coaching clients to SAGE and now unwilling to send any more work due to not having my needs met, I can no longer send referrals as I don’t want to look bad in providing poor service providers!
This year has been a pain trying to process this crm, send out marketing emails etc
I am a valued custmoer - not really
I am being heard - that will be no
Would I recommend - currently - that will be no
I truly wished I had not upgraded
Director (CAl sAul LTD)
Cal Saul Property Consultants