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Glitchy since upgraded

New Member
Posts: 3
Country: United_Kingdom

Glitchy since upgraded

I have had ACT PRO for a couple of years and loved it at first.


I upgraded (and was charged full price for new installation with very little changes , most annoying really) and have found the system has been very glitchy: for example I would enter new client details and all the information would vanish – poof – gone; with the system returning me back to client #1 and me having to start the process all over again!


I bought swiftpage marketing - of which I stopped using due to not being able to send information, system not linking up and then kicking me out of ACT!


I have now lost connection to emails and have no access to the help pages that show nothing but an empty frame?


I contact the help line with promises of return calls and nothing comes of it - or I talk to someone with very poor English and end up having communication problems.


I sent a lot of my coaching clients to SAGE and now unwilling to send any more work due to not having my needs met, I can no longer send referrals as I don’t want to look bad in providing poor service providers!


This year has been a pain trying to process this crm, send out marketing emails etc


I am a valued custmoer - not really

I am being heard - that will be no

Would I recommend - currently - that will be no


I truly wished I had not upgraded


Caroline Saul

Director (CAl sAul LTD)

Cal Saul Property Consultants