Community
Showing results for 
Search instead for 
Do you mean 
Reply

Constently having to reset passowrd

Copper Contributor
Posts: 59
Country: USA

Constently having to reset passowrd

[ Edited ]

Hi I am running IE9 and every time I attempt to sign in here I have to reset my password. I don't have this problem on any other website. ( Amazon, Best Buy, my bank etc)

 

I just tried to log in using Firefox and have the same issue there.

 

Scott Stone

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Constently having to reset passowrd

Hello Scott,
I'm sorry to hear of this issue with your password. Here are some things you can try:
- Run this website in Compatibility view (open site, go to Tools > Compatibility View)
- Add this site to Trusted Sites in IE10
- Delete Cookies

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Contributor
Posts: 59
Country: USA

Re: Constently having to reset passowrd

Hi Greg,

 

that took care of the issue thank you, have a Happy Holiday.

 

Scott

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Constently having to reset passowrd

Glad to hear it! Happy Holidays!

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.