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ACT add-in in Outlook 2007 disappeared so no email history attached to ACT 2012 Premium Contacts - Was There Before

Copper Contributor
Posts: 9
Country: USA

ACT add-in in Outlook 2007 disappeared so no email history attached to ACT 2012 Premium Contacts - Was There Before

More info:

1. It was there before, I had been using this for over 2 years, working fine.

2. I removed ACT Premium 2012 database pads that I no longer use

3. I cleaned up the Outlook 2007 folders and consolidated them

 

Not 100% sure, but I noticed that the emails stopped attaching after the Outlook clean up.   

 

Does anybody have any ideas?

 

After this problem started, I did updated Outlook 2007 to the lastest, as well as Windows 7 Professional updates.

 

Still, the ACT add-in is missing in the Outlook Toolbar.

 

Any suggestions would be appreciated.

 

Ohmai

Nickel Elite Contributor
Posts: 934
Country: USA

Re: ACT add-in in Outlook 2007 disappeared so no email history attached to ACT 2012 Premium Contacts - Was There Before

This should help

http://kb.swiftpage.com/app/answers/list/kw/ACT%20add-in%20in%20Outlook%202007%20disappeare%E2%80%8B... - cheers - FSBill

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
Copper Contributor
Posts: 9
Country: USA

Re: ACT add-in in Outlook 2007 disappeared so no email history attached to ACT 2012 Premium Contacts - Was There Before

Thanks FSBill, but cannot get to the webpage, permission denied. Is there a workaround?
Ohmai
Nickel Elite Contributor
Posts: 934
Country: USA

Re: ACT add-in in Outlook 2007 disappeared so no email history attached to ACT 2012 Premium Contacts - Was There Before

Crazy - that link should work? Maybe part of the site is down or disfunctional?

 

This should work below

 

Click this link to get to act knowledgebase search >>>      http://kb.swiftpage.com/app/home

 

Then copy paste the text below into the search window.
ACT add-in in Outlook 2007 disappeare​d so no email history attached

 

Search results should show you the way from there.. Smiley Happy

 

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
Manage Your ACT! Backups http://fillstaff.com/backupfolderspro.html - FREE
BIG ACT! LAYOUTS for Larger Monitors www.bigactlayouts.com
Protect your Files & Folders with Folder Lock Pro by New Software http://download.cnet.com/Folder-Lock/3000-2092_4-10063343.html
Copper Contributor
Posts: 9
Country: USA

Re: ACT add-in in Outlook 2007 disappeared so no email history attached to ACT 2012 Premium Contacts - Was There Before

Hi Bill,

 

I was able to go through various answers at that link with many open/exit and rebooting of both Outlook and ACT,  the ACT add-in finally showed up.  I was so happy, I thought all the problems were over.

 

But neither the manual attach, or automatic attach via ACT2012 Premium preferences still do not work. Manually creating an ACT contact via the add-in did not work either.

 

So if you have any other suggestions.

 

Thanks, ohmai

 

 

New Member
Posts: 3
Country: United_Kingdom

Re: ACT add-in in Outlook 2007 disappeared so no email history attached to ACT 2012 Premium Contacts - Was There Before

couldn't see the link information - Illegal parameter popped up Smiley Sad