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word integration

Tuned Listener
Posts: 5
Country: United States

word integration

error message indicates that the document cannot be attached is the database open   it is

xp pro

act 2007

Moderator
Posts: 4,395
Country: USA

Re: word integration

Hello cbeinart,

 

Which version of Office are you using?  When you create or edit a template, do you get the field list window?

Tuned Listener
Posts: 5
Country: United States

Re: word integration

office 2003

no field list window

ALSO

i constantly get the error message

'object reference not set to etc...

New Member
Posts: 8
Country: USA

Re: word integration

[ Edited ]

Hi,

 

         Since you have 2007- Does it have the hotfix 1 applied- You could check this by going under the Help Menu and then clicking on "About Act"- Applying it could simply resolve this issue as well.

 

          If you already have the hotfix 1 applied then you could check if Act is in the disbled items in Word- You could do this by clicking on Help-->About MS Office Word and then click on Diabled Items and then enable it from over there.

 

          Well- This following link should help you if the first two suggestions did not work.It refers to the KB Id- 13569 just in case if the following link does not work.

ACT! Menu Option is Missing from Microsoft Word

Message Edited by dlunceford on 06-26-2009 09:08 AM
Moderator
Posts: 4,395
Country: USA

Re: word integration

If advantageact's suggestion doesn't work, try the KB article below.

 

Unable to Access the ACT! Menu Option on the Microsoft® Word or Excel® Tool Bar

Tuned Listener
Posts: 5
Country: United States

Re: word integration

i could only find hotix 3

applied this and we will see it seems to have fixed some issues (i have not mentioned all the issues i have )   why did i ever upgrade??

is there a hotfix 1?