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windows installer error message

New Member
Posts: 1
Country: United States

windows installer error message

I'm trying to install Act 2009 (yes still trying to load it) and I get an error message that says "windows installer help"

This is a new pc with vista 64 bit.

Any suggestions....I loved ACT 6.0 and regret even updating it!

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: windows installer error message

Hello lynnskid,

Welcome to the ACT! Online Community. A Windows Installer error may indicate an error with the installer itself. There are a couple of error codes addressed in the Knowledgebase:


Error 1719: KB 22709


Error 1601: KB 25513

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.