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which updates to I download

New Member
Posts: 3
Country: USA

which updates to I download

I have ACT 2009  on my desktop and I remote sync from my laptop.  My desktop has version 11.1.183.0 Hotfix 1

 

My laptop has versions11.0.0.367

 

The versions are not the same.  So whick downloads do I need to do.  I only see hotfix 4 on the download site.  Need help.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: which updates to I download

[ Edited ]

Hello Terry,
Do you have the Standard or Premium version of ACT! 2009? On your laptop, you need to install Service Pack 1 to update it to version 11.1.183. To do this, make sure your laptop is connected to the Internet, then in ACT! go to Help > ACT! Update. Then just follow the prompts to apply the update. If this does not work, then here are the download links for the service pack for both the standard and Premium versions (whichever you have installed):
Standard: http://download.act.com/actpartners/downloads/act2009/software/ACT1110StandUSUpdate.exe
Premium: http://download.act.com/actpartners/downloads/act2009/software/ACT1110PremUSUpdate.exe

On both machines (after you update to SP1 on the laptop), I would also advise applying the latest cumulative hot fix for version 11.1.183. Details are in this Knowledgebase article:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2565...

 

Also, all available ACT! updates and hot fixes can be found in the Download Center on our website:

http://na.sage.com/Sage-ACT/support/Download-Center

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 3
Country: USA

Re: which updates to I download

Thankls