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v19.2 update 5, licensing service

Copper Contributor
Posts: 36
Country: United_Kingdom

v19.2 update 5, licensing service

 

Dear All

 

I have installed ACT! Pro v19.2 update 5 in order to comply with license service changes.  Installation completed and I am told that:

 

* Your license is activated

* Your license expires 19/01/19

 

I have rerun Register Act and get the same issue.  Please see attached PDF with screen shots

 

ACT! v19.2 update 5

Serial no: 9HAW3-2622K-32ZES-667N3.  8 users

 

Do I need a new serial number or should I be doing something else?

 

Thanks in advance

David

Nickel Super Contributor
Posts: 431
Country: United_Kingdom

Re: v19.2 update 5, licensing service

Did you paste in the license key as it's probably a 30 day trial licence.  you will need to contact swiftpage to get the correct key if you havent been issued with one. 

 

Copper Contributor
Posts: 36
Country: United_Kingdom

Re: v19.2 update 5, licensing service

thanks for the prompt response.  yes I used the key they emailed when I purchased.

 

Nickel Super Contributor
Posts: 431
Country: United_Kingdom

Re: v19.2 update 5, licensing service

I would contact them to double check the key