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using act and outlook together

New Member
Posts: 14
Country: United States

using act and outlook together

Please help...when I attempt to set up my act address book in outlook this is the message that I get: "davidscontacts.pad could not be opened. It may be locked or have an out of date schema. Please check the database path user name and password, or update the database schema."
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: using act and outlook together

Are you running an older version of ACT!, like 2006?

 

Maybe try this ACT! Knowledge Base article - http://tinyurl.com/66btqf

New Member
Posts: 14
Country: United States

Re: using act and outlook together

Thanks for your help...it is there however it is not allowing me to remove it....it states that the installation source is not available...then I get one of those error reports....
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: using act and outlook together

Are you, in fact, trying to install ACT! 2006?

What version of Outlook?

What Operating System?

 

Was that message when try to Add/Remove .Net Framework 2.0?

What error report?

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: using act and outlook together

Assuming you have ACT! 2006, don't have Vista and got the problem removing .Net 2.0, then you have a damaged Windows install.

 

You should try this first http://support.microsoft.com/kb/923100 (don't worry about the title)

 

If still a problem, try this http://groups.google.com/group/microsoft.public.windowsupdate/msg/4d76de7769d04493

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: using act and outlook together

[ Edited ]

Sorry, try this first - http://support.microsoft.com/kb/908077

 

But don't reinstall it... you can't have it if using ACT! 2006

Message Edited by GLComputing on 11-02-2008 03:09 AM
New Member
Posts: 14
Country: United States

Re: using act and outlook together

act2006, outlook 2003, xp....I am fairly sure that your soultion (removing Net Framework 2.0) may fix the problem....because it use to work....so I believe that one of the windows updates caused the problem...it has been a problem for awhile...just have not decided to check into it....

error: the installation source is unavailable. verify that the source exists and then you can access it.  then a set.exe window displays: Microsoft.net framework 2.0 has encountered a problem during setup. setup did not complete correctely.  an error occured during setup and a report was  created with useful information about the problem encountered  Please tell microsort about this problem. by submitting this report you will help microsoft improve setup. microsoft will treat this report as confidential and anonymous.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: using act and outlook together

Yup... you'll need to do the manual uninstall of .Net 2.0

You may as well also remove .Net 1.1 and let ACT! install it

New Member
Posts: 14
Country: United States

Re: using act and outlook together

if after removing .Net1.1, will I need to reinstall Act in order for it to reinstall .Net1.1
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: using act and outlook together

Actually, uninstall ACT! first.

 

Then both .Net frameworks

 

Start Windows Selective Startup as per http://tinyurl.com/5mv5jb - this ensures nothing should conflict with the install

Then reinstall ACT! - it will install .Net version it needs.

Exit Windows Selective Startup