Hello advancedrecycling, Typically your user name is created when you first create your database. It is most likely a variation of your name and is not case-sensitive. Examples: John Smith John R. Smith jsmith John
The password is optional, so if you do not recall creating a password, then leave that blank.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.