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updating outlook 2007

Tuned Listener
Posts: 32
Country: USA

updating outlook 2007

I recently upgraded to outlook 2007 and now updating with ACT! 10.0 2008 is taking forever... if it will ever finish...it always took a while, but so far it's been 15minutes!
suggestions?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: updating outlook 2007

Maybe try reducing the date range... or try it One Way and do ACT! to Outlook, then Outlook to ACT! and see which is slow
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: updating outlook 2007

Also check Help | about in ACT!... if only 10.0.0, try updating to 10.0.2
 
You can download the current patch from http://www.act.com/support/updates/index.cfm
Tuned Listener
Posts: 32
Country: USA

Re: updating outlook 2007

I tried the update, when it just about finishes, it acts like it's installing the enitre program again and tells me I don't have enough memory.  So, no update.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: updating outlook 2007

Well you obviously have other problems.

 

What was the exact error?

How much RAM do you have?

How much free hard drive space on c:?

Tuned Listener
Posts: 32
Country: USA

Re: updating outlook 2007

It even gave me the option to uninstall and reinstall, I clicked yes and it still did not run. It obviously did not uninstall and reinstall.

I attempted to save to another drive, but it would not allow me to change it.

c drive holds 16.47GB and has 1.48 available

d drive holds 17.69GB and has 7.05 available

 

I don't understand, why does it want to reinstall the entire program when it's just a patch?

Tuned Listener
Posts: 32
Country: USA

Re: updating outlook 2007

504MB Ram
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: updating outlook 2007

The patch has many changes in the way it operates, which is why it does an uninstall/reinstall.

 

The minimum for ACT! is 512MB... and, like most programs it will be slow when running at it's minimum.

 

How do you only have 504?

Tuned Listener
Posts: 32
Country: USA

Re: updating outlook 2007

I know, that's weird, but I did increase my memory when I installed ACT.

Why doesn't it uninstall it like it askes?

Tuned Listener
Posts: 32
Country: USA

Re: updating outlook 2007

Following the steps to install, I get stopped at step #8, choosing the destination folder, that's when it says i don't have enough ram