04-29-2008 11:52 AM
What version of ACT! (the full build from Help | About)?
What operating system?
If using Windows Vista, you might need to turn off UAC
07-23-2010 02:23 PM
07-25-2010 03:47 PM - last edited on 07-26-2010 08:12 AM by ghollister
I dont see an issue with spending 2 mins to tell you right here.
UAC is User Account Control. Its use in Vista was such that it would stop a lot of programs from installing correctly. To turn it on or off (recommended), go to Start > Control Panel > Users > Turn UAC On or Off > Turn it Offf > Restart your PC.
[Edit: Comment removed. Please post courteously]
07-25-2010 03:53 PM
07-26-2010 08:19 AM - edited 07-26-2010 08:20 AM
Hello Whiskey Tango Foxtrot,
User Account Control (UAC) in Vista and Windows 7 is designed to protect your system files and registry from attacks while you are logged in as an administrator...kind of like the Secret Service is to the President. This however, can prevent legitimate updates by programs such as ACT!. For instructions to temporarily disable UAC for the purpose of updating, please see KB Article 20220 (Vista) or KB Article 25665 (Windows 7).
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
07-26-2010 08:52 AM
Thanks for the information. I turned it off and was able to download the update.
I did a search, with the handy lil "search" feature right up there, and this was the only topic that came up with it, thus, I asked. I do appreciate the search feature being used and HATE repetitive questions myself on forums.