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unable to bring up "Create Remote Data Base" screen

New Member
Posts: 12
Country: United States

unable to bring up "Create Remote Data Base" screen

When I attempt to set up a new remote data base, either through Synchronize data base drop down or the synchronization panel, I get stumped.  Either one I click on, nothing.  No pop up screen, nothing.  Just no response.  Any help?  Thanks.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: unable to bring up "Create Remote Data Base" screen

Haven't seen this issue before - can you provide some additional information:

- Does this happen if you open a different database (ex: demo, or create a test database)?
- If you have another admin user, does it happen if they sign in?
- Does the program become unresponsive (hang) when you click the option?
- What version of ACT!?
- What operating system?
Greg Martin
Sage