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trouble importing .csv file into Outlook

New Member
Posts: 1
Country: United States

trouble importing .csv file into Outlook

Thanks for your help.  I seem to have successfully exported the Act 2008 files to the .csv format.  But Outlook continually gives me this error message:


A file error has occured in the Comma Separated Values (Windows) translator while initiating a translator to build a field map.  Outlook was unable to receive the data from (my file name.csv).  Verify that you have the correct file, that you have permission to open it and that it is not open in another program.


Any thoughts?  I thank you.    Thank you very kindly.


Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: trouble importing .csv file into Outlook

This is an Outlook issue...please refer to Microsofts website for assistance.  If you are trying to import ACT contacts in .csv format to Outlook, then you can try opening the file in Excel, saving as a Excel file (.xls) and then importing that into Outlook

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.