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task list doesn't find all tasks

Bronze Contributor
Posts: 1,393
Country: USA

task list doesn't find all tasks

I just noticed that not all my past due activities are found in the task list.  See attached example. 

 

First image is from a contact's record showing there was a meeting on 9/2.

 

Second image is from the task list showing no past due activities of any type.

 

I'm wondering if this has something to do with my system taking an average of 30 seconds to clear an activity.

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Bronze Contributor
Posts: 1,393
Country: USA

Re: task list doesn't find all tasks

Here is the attachment.

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013
Bronze Super Contributor
Posts: 1,170
Country: USA

Re: task list doesn't find all tasks

Just to make sure - the Select Users filter on the task list is set correctly?

Bronze Contributor
Posts: 1,393
Country: USA

Re: task list doesn't find all tasks

Yes, I believe so.  Take a look at the attachment.  The date on the past due activity is scheduled for 9/2 and the date I looked it up was 10/20.

 

I wish I could have said, "wow! how stupid of me".  Maybe there is still something quite simple I'm overlooking, but right now I don't have a clue.

 

Thanks for the suggestion to double check, though.

John Purdy
ACT! Premium 2016 (V. 18)
Main: HP 9470M 8GB, Win 10 Pro, & Exchange 2013 & Office 365, 32bit
Remote: Dell XPS Ultrabook with 4GB & Win 10 Pro, Office 365 32bit & Exchange 2013